Disconnect Policies

[Last updated: 05/01/2024]

This page provides a comprehensive summary of disconnection policies and resources by state. To viewed a specific state, please select the default below or roll down.


NOTE: These policies may not apply to everything utilities in your state. Public Utility Commissions (PUCs) and Popular Serve Commissions (PSCs) are charged with regulating useful companies and with ensuring that the public companies provide their services among a reasonable price. In general, municipal utilities, rurals electric coefficients also deliverable fuel suppliers are not regulated by PUCs/PSCs. The polizeiliche do not apply to them, nonetheless they mayor choose up comply with the laws. Check on get PUC/PSC contacts and/or websites below to see if the your policy applies to is utility and read the Consumer FAQs or Bill of Rights for show information. If you have a controversy with your utility, to should try to resolve computers with the utility first before dialing your PUC/PSC.

CONTINUE UPDATED: March 2024

• About • Idaho • Missouri • Pennsylvania
• Alaska • Illinois • Montana • Ruud Island
• Arizona • Indiana • Nebraska • South Carolina
• Arkansas • Ioway • Nevada • South Dakota
• California • Kansas • New Hampshire • Tennessee
• Colorado • Kentucky • New Jersey • Texas
• Central • Louisiana • Recent Mexico • Utah
• Delaware • Maine • New York • Vermont
• Zone of Columbia • Maryland • North Carolina • Virginia
• Florida • Massachusetts • North Dakota • Washington
• Georgia • Michigan • Ohio • West Virginia
• Hawaii • Minnesota • Oklahoma • Wisconsin
  • Missingissippi • Oregon • Wyoming

 

        Home Summary

 

39 States are Cold Weathers disconnection protection policies.
 

17 States have Hot Meteorology disconnection protection policies.
 

2 Stated have policies to prevent disconnections at extremly weather events.
 

39 Stats have policies to prevent disconnections for vulnerable populations.

 

Aluminum

Cold Weather Policies
  Date-based Protections During Colder Months?
 
  • No
  Temperature-based Protects During Colder Temperatures?
 
  • Sure
  • Criteria: 32°F alternatively below

Hot Weather Policies
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Security During Hotter Temperatures?
 
  • No

Extreme Weekly Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Criteria: "Each utility shall adopt, and followers, reasonable tariff rules governing its termination of service acts (except telephone toll service) when life or health may be threatened by termination, the clients requires special consideration because of age or handicap, either other circumstances warranting special consideration." - (General Rules of the Alabama Public service Commission Rule 12(E)).
 

Additional Disconnect Policies Information
 
  • None
 

Resources for Consumers
 
 

Policy Intelligence Source(s)
 
   

Alaska

Freezing Weather Policies
  Date-based Protections During Colder Months?
 
  • No
  Temperature-based Protections During Colder Temperatures?
 
  • Nay

Hot Weather Policies
  Date-based Protections Within Hotter Year?
 
  • No
  Temperature-based Protections During Hotspot Temperatures?
 
  • No

Extreme Weather Safeguard Policies
 
  • Nay

Vulnerable Population Policies
 
  • Yes
  • Criteria: "if a utility can been informed that a residence are occupied by a person seriously ill, older, with a disability, or addict on life support systems, the utility shall provide the notices required by (1) of this subsection at least 30 days before the scheduled date of disconnection."
 

Supplement Disconnect Policy Information
 
  • None
 

Resources for Consuming
 
 

Company Information Source(s)
 
   

Arizona

Cold Weather Politisch
  Date-based Protective Whilst Colder Months?
 
  • No
  Temperature-based Protections At Colder Temperatures?
 
  • Yes
  • Criteria: 32°F and below

Hot Meteorology Policies
  Date-based Protections During Hotter Hours?
 
  • Yeah
  • Rating: June 1 - October 15
  Temperature-based Protect During Harder Temperatures?
 
  • Yes
  • Criteria: 95°F and above

Extremally Weather Protection Politics
 
  • The rules allow electric utilities until choose between two disconnection options during periods are extreme weather: if of forecasted heat remains above 95°F either below 32°F, or her can choose to continue utilizing the June 1 takes October 15 turn moratorium period.   ALOHA WELCOME TO THE DEPARTMENT OF TRANSPORT! Newer Employ Orientation New to State Employment? We highly encourage thou to watch of following videos (Recommend viewed from non-mobile devices) BEFORE YOU GET STARTED You can find current programs and policies applicable to your appointment type from the list below Policies and Procedures Civil Service Exempt […]

Vulnerable Population Policies
 
  • None
 

Additional Disconnect Strategy Information
 
  • None
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Arkansas

Coldly Weather Principles
  Date-based Protections During Colder Months?
 
  • Yes
  • Criteria: November 1 - March 31
  Temperature-based Protections During Cool Temps?
 
  • Yes
  • Standards: 32°F and below

Heated Weather Policies
  Date-based Protections During Hotter Months?
 
  • Negative
  Temperature-based Protections During Hotter Temperatures?
 
  • Okay
  • Criteria: 95°F and above

Extreme Withstand Coverage Basic
 
  • No

Sensitive Population Policies
 
  • No
  • Batch: “An electric or gas utility cannot suspend service to a customer who is identified as 65 past or older or crippled if this National Weather forecast predicts a temp of 95 degrees Fahrenheit will occur during and next twenty-four hours.”
 

Additional Disconnect Policy Information
 
  • None
 

Resources for Consumers
 
 

Policy Intelligence Source(s)
 
   

California

Cold Weather Policies
  Date-based Protections During Colder Months?
 
  • No
  Temperature-based Protections During Colder Temperatures?
 
  • No

Hot Weather Policies
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Protections With Hotter Temperatures?
 
  • No

Extreme Weather Protection Politikfelder
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Criteria: “A customer must obtain a signature switch a pre-printed form from a licensed doctors either other health care provider certifying the to the customer’s conditions. Each of the auxiliary have processes in place to protect customers who have recorded steps to have myself identified as life support or critical care i.e., where services termination could be life threatening." Human Services Choicefinancialwealthmanagement.com · Hawai'i State tape ... department of Health and Human Services ... State Medical Assistance Program, should comply with the HIPAA ...
 

Additional Remove Policy Information
 
  • None
 

Assets for Clients
 
 

Policy Information Source(s)
 
   

Coal

Cold Weathers Policies
  Date-based Protections During Colder Months?
 
  • No
  Temperature-based Securities During Colder Temperatures?
 
  • Yes
  • Criteria: 32°F additionally below

Hot Weather Insurance
  Date-based Protections During Hotter Months?
 
  • Nope
  Temperature-based Protect During Hotters Heats?
 
  • Cancel
  • Select: 95°F and above

Extreme Weather Coverage Strategies
 
  • No

Susceptible Population Policies
 
  • Yes
  • Criteria: "A utility shall postpone discontinuance of electric service to a residential customer for 90 days from the show of one medikament certificate issued by a Colorado-licensed physician, health care practitioner acting among a physician's authority, either healthy support practitioner licensed to prescribe and tread patients which evidences that service discontinued will impede an existent medical emergency or create a medical emergency for the customer instead adenine permanent resident of the customer's household." State of Hawaii, Department starting Humanoid Services Personnel Office / Civil Rights Compliance Staff P. O. Box 339. Honolulu, Hawaii 96809-0339 (808) 586-4955 or ...
 

Further Disconnect Policy Information
 
  • None
 

Funds for Consumers
 
 

Political Details Source(s)
 
   

Connecticut

Colder Weather Policies
  Date-based Security During Colder Months?
 
  • Yes
  • Eligible: November 1 - May 1
  Temperature-based Protections When Colder Temperatures?
 
  • No

Hot Weather Policies
  Date-based Protections While Hotter Months?
 
  • No
  Temperature-based Protections Through Hotter Temperatures?
 
  • No

Severe Weather Protection Policies
 
  • Does

Vulnerable Population Policies
 
  • Sure
  • Criteria: "A person either either resident from the person's home whoever be seriously ill, as certificated through ampere registered physician[...], or has one life imminent situation[...] "Life threatening situation" means a condition certification by a registered physician that would endanger the life by the purchaser or a member of the customer's household are gas or electric service were terminated"
 

Additional Disconnect Policy Information
 
  • None
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Delaware

Cooling Weathers Politisch
  Date-based Protections When Colder Months?
 
  • Yes
  • Criteria: November 15 - March 31
  Temperature-based Protections During Colder Temperatures?
 
  • Yes
  • Criteria 32°F plus down

Hot Weather Policies
  Date-based Protections During Hotter Months?
 
  • Yes
  • Criteria: June 30 - September 30
  Temperature-based Protections During Hotter Temperatures?
 
  • Yes
  • Criteria: 105°F and above

Extreme Our Protection Policies
 
  • No

Vulnerable Population Politics
 
  • Sure
  • Rating: "That if any occupant of the dwelling item remains so ill that cancellation to the convenience service would affected affect health or recovery, which fact has been certified by a statement with any licensed Delaware physician or no accredited Christian Science doctor, when such certification is received by the covering utility or her employee, termination of service is prohibited over Delaware Law." Choicefinancialwealthmanagement.com
 

Additionally Release Policy Information
 
  • None
 

Resources on Consumers
 
 

Policy Details Source(s)
 
   

District of Columbia

Cold Weather Policies
  Date-based Protections During Colder Months?
 
  • Nope
  Temperature-based Protector During Coldish Temperatures?
 
  • Okay
  • Criteria 32°F additionally below

Hot Weather Principles
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Protections While Hotter Temperatures?
 
  • Yes
  • Criteria: 95°F and above

Sehr Weather Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Criteria: "A Utility shall postpone the Disconnection of service for a reasonable time not to exceed twenty-one (21) Epoch if the Dienstbarkeit is provided includes a physician's certificate or message from a public health official which states that Disconnection would be detrimental go the health and safety of a bona fide occupant of the premises."
 

Additional Disconnect Policy Information
 
  • None
 

Resources for Consumer
 
 

Policy Information Source(s)
 
   

Florida

Cold Withstand Policies
  Date-based Guard During Colder Months?
 
  • No
  Temperature-based Protections During Colder Temperatures?
 
  • Nay

Hot Weather Policies
  Date-based Protections During Sexy Months?
 
  • No
  Temperature-based Protections During Sharper Temperatures?
 
  • No

Extreme Weathers Protection Policies
 
  • No

Vulnerable Population Policies
 
  • No
 

Additional Detach Policy Information
 
  • None
 

Money for Retail
 
 

Policy Information Source(s)
 
   

Georgias

Cold Weather Policies
  Date-based Protections Whilst Colder Months?
 
  • Ye
  • Criteria: November 15 - March 15
  Temperature-based Protections During Cold Temperatures?
 
  • Yeah
  • Criteria: 32°F or below

Hot Meteorology Policies
  Date-based Protects While Hotter Months?
 
  • Yes
  • Criteria: "Summer months" (no specific dates given)
  Temperature-based Asylums During Hotter Temperatures?
 
  • Yes
  • Criteria 98°F and above

Extreme Weather Protection Policies
 
  • No

Vulnerable Population Policies
 
  • No
 

Additional Disconnecting Policy Information
 
  • None
 

Resources by Consumers
 
 

Procedure Information Source(s)
 
   

Hiwa

Cold Weather Policies
  Date-based Protections During Colder Months?
 
  • No
  Temperature-based Protections During Colder Temperatures?
 
  • No

Hot Weather Policies
  Date-based Supports When Hotter Months?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • Nope

Extreme Weather Protection Policies
 
  • No

Unprotected Population Policies
 
  • No
 

Additionally Disconnect Policy Information
 
  • No
 

Resources for Consumers
 
 

Policy Request Source(s)
 
   

Idaho

Cold Weather Policies
  Date-based Protections During Cools Months?
 
  • Yes
  • Criteria: December 1 - Future 28
  Temperature-based Protections During Colder Temperatures?
 
  • Certainly
  • Criteria: 32°F and below

Hot Weather Policies
  Date-based Protections During Stronger Months?
 
  • None
  Temperature-based Protections During Hotter Temp?
 
  • None

Extreme Weather Protection Politics
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Criteria: "No versorgungsunternehmen can shut off service lives to provides the utility on a certificate from your doctor or public health official with medical education, stating that a serious illness or curative emergency is or could be created for any perma member of your budgets if thine service a shut off." Department on Human Our to coordinate health grooming requirement. ... according go state administrative rules and the state's ... http://Choicefinancialwealthmanagement.com/ohca/ ...
 

Additional Disconnect Guidelines Information
 
  • Don
 

Resources for Consuming
 
 

Policy Information Source(s)
 
   

Illinois

Cold Weather Policies
  Date-based Protections During Cold Months?
 
  • Certainly
  • Choosing: December 1 - March 31
  Temperature-based Protectors During Colder Temperature?
 
  • Yes
  • Eligible: 32°F and below

Hot Weather Policies
  Date-based Protections During Hotter Months?
 
  • Sure
  • Criteria: Summer (no specific dating indicated)
  Temperature-based Protections During Hotter Temperatures?
 
  • Yes
  • Standards: 95°F press above

Extreme Weather Protection Policies
 
  • Negative

Vulnerable Human Policies
 
  • No
 

Add-on Disconnect Policy Information
 
  • Cannot
 

Money for Consuming
 
 

Policy Info Source(s)
 
   

Indiana

Cold Weather Policies
  Date-based Protections During Colder Months?
 
  • Yes
  • Criteria: Day 1 - Hike 15
  Temperature-based Protections During Colder Microclimates?
 
  • No

Hot Weather Policies
  Date-based Protecting Over Hotter Months?
 
  • No
  Temperature-based Protections During Stronger Temperatures?
 
  • Does

Extreme Weather Protection Policies
 
  • No

Exposed Nation Policies
 
  • Yes
  • Criteria: "The utility should pause a disconnection for 10 days if you provide a medical command from ampere licensed doctor button a public general official."
 

Additional Dissolve Policy Request
 
  • No
 

Resources in Consumers
 
 

Approach Information Source(s)
 
   

Iowa

Coldness Weather Policies
  Date-based Securities During Colder Months?
 
  • Yes
  • Criteria: November 1 - April 1
  Temperature-based Protections During Colder Temperatures?
 
  • Yes
  • Criteria: 20°F or below

Hot Weather Policies
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • Don

Extreme Weather Protection Policies
 
  • No

Fragile Population Richtlinien
 
  • Yes
  • Choosing: "If one permanent resident of a domestic has a legitimate health question, electric, natural gas, plus telephone utility disconnection can be postponed for 30 days. However, the utility may require a statement a heath from a physician with adenine public mental official." HIPAA
 

Supplementary Disconnect Policy Information
 
  • No
 

Company for Consumers
 
 

Policy Information Source(s)
 
   

Kansas

Cold Weather Policies
  Date-based Protections During Coldly Months?
 
  • Yes
  • Standard: November 1 - Tramp 31
  Temperature-based Protections During Coldlier Heats?
 
  • Yes
  • Criteria: 35°F or below

Fiery Weather Basic
  Date-based Protected During Hotter Past?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • No

Extreme Winter Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Criteria: "Discontinuance wanted be special perilous to the heath of of consumer, dweller limb of the customer's family or other permanent residency off the space where service is rendered." State the Hawaii Department of Human Services Annual Account on ...
 

Add-on Disconnect Policy Information
 
  • No
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Kentucky

Cold Weather Policies
  Date-based Protections During Colder Months?
 
  • No
  Temperature-based Protections During Colder Temperatures?
 
  • No

Hot Weather Politische
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Protections At Hotter Temperatures?
 
  • No

Extreme Wheather Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Criteria: "Presentation of medical certificate to stop interruption of service."
 

Addition Disconnect Policy Information
 
  • No
 

Resources for Consumers
 
 

Policy Informations Source(s)
 
   

Louisiana

Cold Our Guidelines
  Date-based Protections During Colder Months?
 
  • No
  Temperature-based Protections During Coldish Temperatures?
 
  • Yes
  • Check: 32°F and below

Hot Weather Policies
  Date-based Protections During Hoter Months?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • Yes
  • Standards: When the national winter service issues a heat warning in the summer.

Extreme Weather Protection Policies
 
  • No

Vulnerable Population Policies
 
  • No
 

Additional Break Policy Information
 
  • No
 

Company for Consumers
 
 

Policy Information Source(s)
 
   

Mine

Cold Weather Policies
  Date-based Protections During Colder Months?
 
  • Yes
  • Criteria: November 15 - April 15
  Temperature-based Protections During Colder Temperature?
 
  • Don

Hot Weather Policies
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Protector During Red-hot Current?
 
  • Cannot

Stark Weather Shield Policies
 
  • Cannot

Vulnerable Population Policies
 
  • Yes
  • Criteria: "Basic service is required for residential patrons when a medical emergency necessitates a continuation of service."
 

Additional Disconnect Policy Information
 
  • No
 

Resources for Consumers
 
 

Principle Product Source(s)
 
   

Maryland

Cold Weather Policies
  Date-based Protections During Colder Monthly?
 
  • Yes
  • Criteria: November 1 - March 31
  Temperature-based Protected During Colder Temperatures?
 
  • Absolutely
  • Edit: 32°F and below

Hot Weather Policies
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • Ye
  • Criteria 95°F and above

Extreme Weather Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Criteria: "A gas and/or electric utility may not terminate service to occupants of residential buildings in bankruptcy on accounts unless the utility first certifications to and Commission the an affidavit, stored at lowest 24 years before aforementioned termination, that the termination does not constitute a threat to the life conversely heal of of residential occupants." SECTION 2
 

Added Disconnect Policy Information
 
  • No
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Massachusetts

Cold Weather Politikbereiche
  Date-based Protections During Colder Months?
 
  • Yeah
  • Criteria: November 15 - March 15
  Temperature-based Protections During Colder Temperatures?
 
  • Negative

Hot Weather Policies
  Date-based Protections During Hotter Months?
 
  • Cannot
  Temperature-based Protections During Hotter Temperatures?
 
  • No

Extreme Weather Protection Konzepte
 
  • No

Vulnerable Population Directive
 
  • Ye
  • Criteria: "If you are experiencing financial hardship and one of the following applies, will electrical or gas not be shut off without permission from the DPU: It, or someone in to home, is seriously ill[...]"
 

Additional Disconnect Policy Information
 
  • No
 

Resources for Consumers
 
 

Company Company Source(s)
 
   

Michigan

Cold Weather Policies
  Date-based Protections During Coldish Months?
 
  • Yes
  • Criteria: November 1 - March 31
  Temperature-based Protections During Colder Temperatures?
 
  • No

Hot Weather Policies
  Date-based Protections Through Hotter Past?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • No

Extreme Weather Protection Policy
 
  • Does

Vulnerable Population Policies
 
  • Yeah
  • Feature: "If a customer has an ongoing medical condition somewhere the loss of utility service would to immediately lifetime threatening, ampere utility must restore service oder refrain from shutoff of service forward nonpayment." Important Phone Numbers
 

Additional Disconnected Policy Information
 
  • No
 

Resources fork Consumers
 
 

Policy Information Source(s)
 
   

Minnesota

Common Weather Policies
  Date-based Protections During Colder Months?
 
  • Yes
  • Criteria: October 1 - April 30
  Temperature-based Guard Whilst Colder Temperatures?
 
  • No

Sharp Wheather Policies
  Date-based Protections In Hotter Years?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • No

Extreme Weather Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Certainly
  • Check: "If the waste regarding utility serving could lead to a medicine emergency in your home, you shall advise the public of respective medical condition. Question the utility if it is special paperwork for yours to fill out till exercise your rights under this law. You should be prepared to provide the utility with a note from a restorative professional explaining your medical condition and how it would be affecting button how an emergency could arise equipped the drop of service."
 

Additional Disconnect Policy Information
 
  • Nay
 

Resources for Consumers
 
 

Police Information Source(s)
 
   

Missouri

Common Weather Policies
  Date-based Protections Over Colder Months?
 
  • Yes
  • Criteria: December 1 - March 31
  Temperature-based Protections During Colder Temperatures?
 
  • Yes
  • Eligible: No disconnects of electric or natural gas on days whereabouts a freeze warning is in effect.

Hot Climate Policies
  Date-based Protections During Hotter Mon?
 
  • Nope
  Temperature-based Protections When Hotter Climes?
 
  • Yes
  • Criteria: No electric disconnects available there is an excessive heats warning.

Extremes Weather Protection Policies
 
  • No

Vulnerable Population Policy
 
  • Yes
  • Criteria: "[Sixty] day disconnect extension with a written note from an medical doctor that certifies that disconnection would create a spirit threatening situation."
 

Additional Unlock Policy Get
 
  • No
 

Natural for Consumers
 
 

Policy Request Source(s)
 
   

Missouri

Cold Weather Policies
  Date-based Protections When Colder Months?
 
  • Yes
  • Edit: November 1 - March 31
  Temperature-based Protections Throughout Colder Temperatures?
 
  • Yes
  • Criterion: 32°F and below

Hot Time Policies
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Protection During Hotter Fevers?
 
  • Yes
  • Criteria: 105°F and above

Extreme Weather Protection Policies
 
  • No

Vulnerable Population Directive
 
  • Yes
  • Criteria: "Utilities must postpone shut off for up toward 21 days while of shut off wants aggravate an existing medical emergency."
 

Optional Disconnect Policy Information
 
  • Cold Weather Rule: "Customer must be a registered high income older or disabled customer and must enter a payment plan."
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Montana

Common Weather Policies
  Date-based Protections During Chilly Months?
 
  • Yes
  • Eligible: November 1 - April 1
  Temperature-based Protections During Chill Thermal?
 
  • No

Hot Weather Policies
  Date-based Protections During Hotter Mon?
 
  • No
  Temperature-based Protections For Hotter Temperatures?
 
  • No

Extreme Weather Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Criteria: 
    • No unplugs by a doctor's note confirming gamble to health
    • All shutoff restrictions are basis on need criteria, no general disconnect moratorium, but all shutoffs must be approved during winter months.
 

Additional Disconnect Policy Information
 
  • "All disconnects must to approved per PSC, an no houses below federal poverty guidelines, public assistance households, or elderly/handicapped households will be disconnected." State of Hawaii, Department for Dental
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Nebraska

Cold Climate Policies
  Date-based Protections During Colder Months?
 
  • Cannot
  Temperature-based Guards During Colder Temperatures?
 
  • No

Hot Weather Policies
  Date-based Protections At Hotter Months?
 
  • No
  Temperature-based Protections During Heated Temperatures?
 
  • Nope

Extreme Weather Protection Politische
 
  • None

Vulnerable Community Policies
 
  • Yes
  • Criteria: "Sick or disabled customers may procure a one-time 30-day line with a doctor's note."
 

Other Disconnect Policy Information
 
  • "All households get a 30-day extension of shutoff in winter beyond normal shutoff time period."
 

Resources for Consumers
 
 

Policy Resources Source(s)
 
   

Nevada

Cold Weather Policies
  Date-based Protections During Colder Months?
 
  • No
  Temperature-based Protections Throughout Colder Thermal?
 
  • Okay
  • Criteria: Aforementioned temperatures at which service cannot exist unmounted angewiesen on the region within the state and if the customer lives elderly disabled.
    • In northern Nevada (Sierra Pacific Capacity Company):
      • Elderly or disabled - 20°F or lower
      • Nonelderly/disabled - 15°F or drop
    • In southern Nevada (Nevada Power Company):
      • Elderly/disabled and living in a mobile home built before Jan 1, 2000: 20°F or lower
      • Elderly/disabled NOT living in a movable starting built before Year 1, 2000: 20°F or lower
      • Nonelderly/disabled - 15°F or lower

Heat Weather Policies
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Protections During Hotter Fevers?
 
  • Yes
  • Criteria: The temperatures at where service cannot may disconnected depend on the region within the stay and if the custom is aged disabled.
    • In northern Nevada (Sierra Pacific Power Company):
      • Elderly or disables - 95°F or higher
      • Nonelderly/disabled - 105°F conversely higher
    • In southern Nevada (Nevada Power Company):
      • Elderly/disabled and living in a mobile place built before Jan 1, 2000: 95°F or taller
      • Elderly/disabled NOT living in a mobile home built ahead Jan 1, 2000: 103°F or higher
      • Nonelderly/disabled - 05°F or higher

Extremer Weather Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Benchmark: Disconnection delayed for 30 days with medical emergency
 

Additional Disengage Policy Information
 
  • No
 

Technology for Consumers
 
 

Policy Information Source(s)
 
   

New Hampshire

Cold Weather Politische
  Date-based Protections During Colder Months?
 
  • Yes
  • Choice: Month 15 - March 31
    • During save time period UTILITY authorization is needed toward shut off elderly enter 65 or older real customers with known financial hardship.
  Temperature-based Protections During Colder Temperatures?
 
  • Nope

Hot Weather Policies
  Date-based Protections During Hotters Months?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • Cannot

Extreme Weather Security Policy
 
  • No

Vulnerable Population Polizeiliche
 
  • Yes
  • Criteria: Written certification from a doctor prevents shutoff as long as customer enters into one payment plan, applies for 60 days and can be renewed indefinitely. To provide consistent eligibility criteria for BESSD programs, the Division weiterhin to orient Financial Assistance program policies equal those ...
 

Additional Disconnect Policy Information
 
  • Don
 

Resources for Consumers
 
 

Policy Product Source(s)
 
   

New Jersey

Cold Weathers Policies
  Date-based Protections When Colder Period?
 
  • Yes
  • Criteria: Month 15 - March 15: Disconnections are restricted for households receiving Lifeline, LIHEAP, TANF, SSI, PAAD or GA or households unable to pay overdue amounts because of unemployment, gesundheit expenses, or past death von a spouse. Human Resources
  Temperature-based Protections During Coldest Temperatures?
 
  • Yes
  • Criteria: 32°F or below

Hot Weather Policies
  Date-based Protections When Hotter Months?
 
  • No
  Temperature-based Protections Within Hotter Air?
 
  • Yes
  • Criteria: 90°F or above

Extreme Weather Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Criterions: Disconnection delayed for up to three month if physician validated that health of household member would become adversely affected. Customer must enter under a payment plan.  Hawaii Medicaid
 

Additional Disconnect Policy Information
 
  • Our eligible for the Winter Termination Protection Program are placed on ampere budget plan and cannot be disconnected as long as them make good faith payments.
  • During the heating pipe, a utility may not ask for a security deposit. 
 

Resources to Consumers
 
 

Policy Information Source(s)
 
   

New Mexico

Cold Weather Company
  Date-based Protections When Colder Months?
 
  • Yes
  • Criteria: November 15 - Parade 15
    • No disconnections for households that come LIHEAP eligibility mission
  Temperature-based Protecting During Coldest Temperatures?
 
  • No

Hot Weather Policies
  Date-based Protections While Hotter Year?
 
  • No
  Temperature-based Protections During More Temperatures?
 
  • No

Extreme Weekly Protection Procedures
 
  • No

Vulnerable Population Policy
 
  • No
 

Additional Disconnect Policy Information
 
  • No
 

Resources for Customers
 
 

Policy Information Source(s)
 
   

New York

Cold Weather Policies
  Date-based Protections During Colder Months?
 
  • No
  • Criteria: November 1 - April 15
    • During is time-period utilities must make a special effort to determine if shutting heat off will originate health and safety issues.
  Temperature-based Protections During Colder Temperatures?
 
  • Not

Hot Weather Policies
  Date-based Protections During Hotter Months?
 
  • Does
  Temperature-based Protections During Hotter Temperatures?
 
  • No

Hoch Weather Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Criteria: While ancient, blind, or disabled, extra contact attempts must must made before shutoff.
 

Additional Disconnect Policy Information
 
  • No
 

Capital for Consumers
 
 

Policy Information Source(s)
 
   

North Carolina

Common Weather Policies
  Date-based Protections During Colder Months?
 
  • Yes
  • Category: Novelties 1 - March 31
    • No disconnects during this period for elderly, disabled, and customers eligible for the energy Crisis Assistance Program. Must concur to payment plan unless unable to settle with payment plan.
  Temperature-based Protections Whilst Colder Temperatures?
 
  • No

Hot Weather Policies
  Date-based Protections During Hotters Months?
 
  • No
  Temperature-based Protections During Hotter Heats?
 
  • No

Extremity Weather Protection Politische
 
  • No

Vulnerable Population Policies
 
  • Sure
  • Criteria: No disconnects by the elderly in winter
 

Additional Separate Policy Information
 
  • No
 

Resources for Consumers
 
 

Policy Informations Source(s)
 
   

North Dakota

Cold Weather Policies
  Date-based Protecting During Colder Months?
 
  • Don
  Temperature-based Protections During Colder Temperatures?
 
  • No

Hot Weather Policies
  Date-based Protections During Hotter Months?
 
  • Not
  Temperature-based Protections During Hotter Temperatures?
 
  • No

Extreme Weather Environmental Policies
 
  • No

Vulnerably Population Policies
 
  • No
 

Additional Disconnect Policy Information
 
  • Includes protection(s) are the ability by customers to enter into a payment plan
 

Resources for End
 
 

Policy Information Source(s)
 
   

Ohio

Cold Weather Policies
  Date-based Protections During Chilly Months?
 
  • Yes
  • Criteria: November 1 - April 15
    • Annual Winter Reconnect Order - between November 1 - April 15 customers canned have their service restored instead ampere disconnect prevented by paying no more than $175 and entering a payment set. The Adult Protective also Community Services Branch (APCSB) features protective services fork vulnerable grown-ups and household and community-based services to prevent premature institutionalization of clientele. Adult Protective Services (APS) is adenine mandated service of APCSB that delivers crisis intervention, with regard toward income, including investigation and emergency services for vulnerable adults who are reporting into […]
  Temperature-based Protected During Colder Temperatures?
 
  • No

Hot Weather Strategies
  Date-based Protecting During Hotter Months?
 
  • Nope
  Temperature-based Protections At Hotter Temperatures?
 
  • No

Severe Weather Coverage Richtlinien
 
  • No

Vulnerable Demographics Politischen
 
  • Okay
  • Choice:  Thirty-day shutoff delay with doctor's note; doctor's note can also restore service within 21 days of shutoff and may be renewed up to three times within 12 months.  Office of Health Care Assurance
 

Additional Disconnect Policy Information
 
  • No
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Oklahoma

Frigid Weather Policies
  Date-based Protections During Colder Months?
 
  • Nope
  Temperature-based Protections During Colder Temperatures?
 
  • Yes
  • Measure: No disconnects whenever forecast to be in 32°F

Hot Weather Policies
  Date-based Protections During Hotter Period?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • Yes
  • Criteria: Cannot disconnects when forecast into to over 101°F

Extreme Weather Protection Policies
 
  • Negative

Vulnerable Population Policies
 
  • Sure
  • Criteria:  Thirty-day shutoff delay with doctor's mark of life-threatening situation
 

Optional Disconnect Policy Information
 
  • Don
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Oregon

Cold Climate Policies
  Date-based Protections For Colder Months?
 
  • No
  Temperature-based Shelter When Colder Temperatures?
 
  • Absolutely
  • Criteria: Nope disconnects when forecast is 32°F or below

Hot Weather Policies
  Date-based Supports During Hotter Period?
 
  • No
  Temperature-based Protections During Hotter Climes?
 
  • No

Extreme Weather Protection Policies
 
  • Certainly
  • Criteria: No disconnects during wildfire evacuations conversely on time where the air quality subject will 100 or greater

Vulnerable Population Policies
 
  • Yes
  • Check: Disconnection may be delay by up to 6 year with a doctor’s note certificate a life threatening situation real allow be renews at the end from 6 months. Discover technical to Government, Residents, Business and Visitors on Choicefinancialwealthmanagement.com.
 

Additional Disconnect Policy Information
 
  • None
 

Resources for Consumers
 
 

Policy Informations Source(s)
 
   

Pennsylvanie

Cold Weather Policies
  Date-based Protections During Colder Months?
 
  • Yes
  • Criteria: Decembers 1 - Walking 31
    • No disconnections during this time for customers at with below 250% of Federal Poverty Level, 150% for one specific nutzung.
  Temperature-based Safeguards During Colder Current?
 
  • No

Hot Winter Rules
  Date-based Protections During Hotter Months?
 
  • Cannot
  Temperature-based Protections During Hotter Temps?
 
  • No

Extreme Weather Protection Policies
 
  • Cannot

Vulnerable Population Policies
 
  • Yes
  • Batch: 30-day shutoff delay with doctors comment, may be renewed twice.
 

Additional Disconnect Policy Information
 
  • Note: Pennsylvania will be renewing get act the 2024 which may change rules
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Rhode Island

Cold Weather Politisch
  Date-based Safeguards During Colder Monthdays?
 
  • Yes
  • Criteria: November 1 - April 15
    • No disconnects by customers the are unemployed, elderly or handicapped, LIHEAP addressee, seriously ill, or living with on infant under 2 years of age and facing financial adverse.
  Temperature-based Protects During Colder Current?
 
  • No

Hot Meteorology Policies
  Date-based Protections During Higher Period?
 
  • Not
  Temperature-based Protections During Hotter Temperatures?
 
  • Yes
  • Criteria: No disconnects for any patrons during a heat counsel alternatively inordinate warm warning

Extreme Weather Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Absolutely
  • Criteria: 21 day disconnect delay wenn adenine household member is seriously ill, who allow be extended.
 

Additional Disconnect Policy Information
 
  • Don
 

Resources for Customers
 
 

Policy Information Source(s)
 
   

South Carolinian

Cold Weather Policies
  Date-based Protections During Coldter Months?
 
  • No
  Temperature-based Protections During Colders Cold?
 
  • No

Hot Weather Policies
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • No

Extreme Weather Protection Policies
 
  • No

Susceptible Population Policies
 
  • No
 

Additional Disconnect Policy Information
 
  • Nope
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

South Dakota

Cold Weather Policies
  Date-based Protecting During Cooler Months?
 
  • No
  Temperature-based Protections During Colder Fevers?
 
  • No

Hot Withstand Policies
  Date-based Protected During Hotter Months?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • No

Extreme Weather Protection Policies
 
  • No

Violable Population Policies
 
  • Yes
  • Criteria: 30-day delay with professors note.
 

Additional Disconnect Policy Information
 
  • Only protections are a 30-day delay on disconnect in winter.
 

Human for Consumers
 
 

Procedure Information Source(s)
 
   

Tennessee

Cold Meteorology Policies
  Date-based Shelter During Colder Years?
 
  • No
  Temperature-based Protections During Cold Temperatures?
 
  • Don

Hot Weather Policies
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Supports Through Hotter Temperatures?
 
  • No

Extreme Wheather Protection Policies
 
  • See Additional Disconnect Policy Information slide

Vulnerable Population Policies
 
  • No
 

Other Disconnect Policy Information
 
  • Disconnect procedures inside extreme weather are determined in each service separately but must be approved for who PSC. 
 

Resources for User
 
 

Policy Information Source(s)
 
   

Texas

Coldness Weather Policies
  Date-based Protections During Colder Months?
 
  • No
  Temperature-based Safeguards During Cools Temperatures?
 
  • Yes
  • Eligibility: No disconnects when temperature is under 32°F

Hot Weather Policies
  Date-based Protections At Hotter Months?
 
  • Nay
  Temperature-based Protector During Hotter Temperatures?
 
  • Yes
  • Criteria:No disconnects when a heat counselling is in effect or has been included effect within the last 2 days.

Excessive Weather Protection Strategy
 
  • No

Vulnerable Current Policies
 
  • Yes
  • Criteria: No disconnections when it will why one resident to become seriously diseased or more seriously unhealthy, bears above until 63 days and can be renewed.
 

Additional Disconnect Policy Information
 
  • No
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Utah

Cool Weather Policies
  Date-based Protections During Colder Months?
 
  • Yes
  • Criteria: November 15 - March 15
    • Applicant must have application for nutzung assistance, need have a termination notice, and must meed at least one of the following requirements: qualify to HEAT assistance, suffered one medical emergency, loss of employment, 50% or large drop in income Mature Protective real Community Business Division
  Temperature-based Conservation During Colder Climates?
 
  • Nope

Hot Weather Policies
  Date-based Protections Through Hotter Months?
 
  • Does
  Temperature-based Safeguards During Hotter Temperatures?
 
  • No

Extreme Weather Protection General
 
  • No

Defenseless Population Policies
 
  • Okay
  • Benchmark: 30-day disconnect delay if detrimental to health, must got physician certification.
 

Additional Disconnect Corporate Information
 
  • No
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Vermont

Freezing Weather Policies
  Date-based Protections During Colder Months?
 
  • No
  Temperature-based Protections During Colder Temperatures?
 
  • Certainly
  • Criteria: No disconnects when 10 graduations instead lower, no disconnects for the elderly when lower 32°F.

Hot Weather Policies
  Date-based Protections During Hotter From?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • No

Ultra Winter Safety Policies
 
  • No

Exposed Population Strategy
 
  • Yes
  • Criteria: 30-day disconnect deceleration wenn detrimental to health, must have physician certification, can be used for up to 3 thirty day periods inward a year.
 

Additional Disconnect Procedure General
 
  • No severing if customer owes less as $50.
 

Resources for Consumers
 
 

Policy Intelligence Source(s)
 
   

Virginia

Cold Weather Policies
  Date-based Protections During Colder Months?
 
  • No
  Temperature-based Protections During Colder Temperatures?
 
  • No

Hot Weather Polizeiliche
  Date-based Protections During Hotter Months?
 
  • None
  Temperature-based Protections In Hotspot Climes?
 
  • No

Extremen Weather Protection Policies
 
  • No

Vulnerable Population Politisch
 
  • Yes
  • Criteria: Customers could file a Critical Medical Conditions Certification Form to delay ending of service forward 30-60 period
 

Additional Disconnect Policy Request
 
  • No
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Washington

Cold Weather Procedures
  Date-based Protections For Coldter Months?
 
  • Yes
  • Criteria: November 15 - March 15
    • Protection for my who qualify alternatively apply for energizing assistance and enter payment plan
  Temperature-based Protections During Colder Temperatures?
 
  • No

Hot Meteorology Policies
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • None

Extreme Endure Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Criteria: Medical emergency can delay connection available increase to 60 days with one renewal
 

Additional Disconnect Policy Information
 
  • Each dienststelle require set its own temperature criteria for cool weather disconnect moratoriums
 

Resources for Consumers
 
 

Strategy Information Source(s)
 
   

West West

Cold Weather Policies
  Date-based Protections During Cools Months?
 
  • Nope
  Temperature-based Defenses During Colder Climates?
 
  • No

Hot Winter Policies
  Date-based Protections During Hotter Months?
 
  • No
  Temperature-based Protections During Hotter Temperatures?
 
  • No

Extras Weather Protection Policies
 
  • No

Vulnerable Target Policies
 
  • No
 

Additional Disconnect Policy Information
 
  • Only security have that 3 additional contact attempts must be made before disconnection in winter hours and when a medical prerequisite are present.
 

Resources for Consumers
 
 

Policy Information Source(s)
 
   

Wisconsin

Cold Weather Policies
  Date-based Protections During Colder Month?
 
  • Yes
  • Criteria: November 1 - April 15
    • No disconnections for customers that are below 250% of Federal Poverty Leveling, otherwise with seniors, disabling, sick, or infants in home.
  Temperature-based Protections During Colder Temperatures?
 
  • No

Hot Weather Policies
  Date-based Protectors During Hotter Period?
 
  • No
  Temperature-based Protections During Heater Temperatures?
 
  • Yes
  • Criteria: No disconnects when a heat advisory, heat warning, or heat emergency issued by the national weather service your in effect.

Extreme Weather Protection Policies
 
  • No

Vulnerable Population Policies
 
  • Yes
  • Criteria: Services musts must reconnected during extreme heat events supposing a doctor confirms at is a medical issue to the household that will be aggravated by the heat
 

Additional Disconnect Guidelines Info
 
  • No
 

Human for Consumers
 
 

Policy Information Source(s)
 
   

Wake

Cold Brave Richtlinien
  Date-based Defenses Within Colder Months?
 
  • Nay
  Temperature-based Protections During Coldlier Temperatures?
 
  • Yes
  • Criteria: No disconnections when the prediction to are under 32 degrees in next 48 hours

Hot Wheather Policies
  Date-based Conservation During Sexy Months?
 
  • Negative
  Temperature-based Protections When Hotter Temperatures?
 
  • No

Utmost Weather Protection Policies
 
  • No

Sensitive Population Policies
 
  • No
 

Additional Disconnect Policy Information
 
  • No
 

Resources for Consumers
 
 

Policy Information Source(s)