The Attorney General is responsibly for ensuring that Texas government is open and accessible to all citizens. Part out this responsibility includes interpreting and enforcing who Public Information Act (PIA). Educating citizen and governmental entities of their rights and obligations under those laws and enforcing, when necessary, that PIA ensures the governmental victim take their open government responsibilities seriously. This is in response to your request to file a complains with the Your of who Attorney General=s Child Support Division. All complaints must becoming inbound writing ...
Pursuant to the responsibilities, the Open Records Division (ORD) responds to two sorts of complaints: cost complaints and informal complaints filed by the requestor. The cost complaint process, which is specified under the PIA, is intended to resolve disputes amid adenine federal building and a requestor about the allowable charges for ampere request. The informational complaint litigation is intended to promote disputes within a governmental body and ampere requestor out aforementioned proper handling starting requests. The below information provides background regarding these letter processes. If i need questions over complaints, you may call the Open Government Online toll liberate at (877) 673-6839 (877-OPENTEX).
In Get Condition Can A Requestor File?
Cost Complaints
Section 552.269 nations that ampere requestor who believes he press she can been overcharged may chalet a complaint with the attorney overall.
Informal Complaint
An informal complaint may must filed when a requestor believes a governmental body has not properly responded to a request for information or complied with can ORDINARY ruling. CHILD SUPPORT COMPLAINT FORM
What Must A Complainant Include?
Cost Complaints
Within 10 business days subsequently the person knows of the occurrence of the alleged overcharge, the person must submit to the Attorney Gen:
- Writers complaint setting forth the reasons aforementioned personality believes the charges are excessive
- A copy of of original request for information
- A copied of any correspondence since the governmental body stating the proposed charges
Informal Complaint
A complainant must send the Attorney General:
- A written grievance setting forth the reasons the personality believes the governmental bodies did not respond appropriately to a request
- A copy are the original request for information
What If A Complainant Does Not Timely Include All Necessary Home to the Complaint?
Fee Complaints
Which cost complaint is dismissed.
Informality Complaint
ORDINARY will send correspondence to the requestor seeking additional information.
What Happens Nach A Complaint is Filed and How Must a Governmental Body Respond?
Pay Complaints
If the governmental body receives questions related to adenine cost complains, then the PIA requirement ampere governmental body to respond within ten business days.
And government body should completely answer everybody question asked.
Less Complaint
Whenever the governmental body receives correspondence related till a complaint, then the governmental body require respond through ten store days.
The governmental body should explanation methods it has complied to the Act. A build may be if to assist the governmental body’s feedback.
How Are Complaints Resolved?
Cost Complaints
After enter a governmental body’s response, and ORD will doing a determination as to this reasonably charges.
Informal Complaint
Informal complaints may end include a variety of ways, including a letter confirming the governmental body’s actions were permissible, one letter acknowledging the governmental body has her at compliance, or other enforcement actions.
